OUR PROGRAM POLICIES

PROGRAM YEAR
Many of our programs operate based on a Program Year. Trial classes for your Childs placement in class will take place September 9th - 13th. The 2024-2025 Program Year runs from Monday, September 16th, 2024 through the week of Monday-Saturday, June 16th-21st, 2025.

Enrollment for classes will open on Monday, July 22nd, 2024 at 12:00 PM. 

Start and end dates may vary by program and are subject to change without notice.

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TUITION
Tuition is calculated based on the number of classes & hours each student is scheduled to participate in a calendar month. Tuition is charged automatically each month using the payment method you save in your Customer Account. Tuition is non-refundable and subject to change without notice. Your child will automatically remain enrolled in her/his class from the time of initial registration through the end of the program year or until you submit a Drop Request (refer to the Drop Procedure section below for more information). Automatic monthly billing is required. Pending availability, children can enroll and begin classes at any time throughout the program year. If appropriate, tuition will be prorated based on start date.

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AUTOMATIC BILLING
Automatic monthly billing is required. You will be required to save a method of payment in the Customer Portal that will be charged automatically each month until the end of the program year or until you submit a Drop Request (refer to the Drop Procedure section below for more information). Your tuition payment for the upcoming month will be processed on or around the 16th of each month.

Example: A tuition payment for all of the classes your child is scheduled to take from September 16th - October 16th will be processed on September 16th. 

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DROP REQUESTS

Parents/Guardians must submit a Drop Request via the Customer Portal to withdraw a student from class prior to the end of the program year. Drop requests must be submitted at least ten days prior to the intended drop date and tuition is non-refundable. You are responsible for payment for your student’s classes whether or not your student attends class. If a student stops coming to class without submitting a Drop Request, then the student’s account will continue to be charged until a Drop Request is submitted. This charge will be for holding the student’s place in that class instead of opening that place to the waiting list or public. Contact us if you have questions or need assistance submitting a Drop Request.

Example: Student A is enrolled in a Rollers class. A parent of Student A submits a drop request through the Customer Portal on November 3rd and choses a drop date of November 20th. The student will be dropped from the Rollers class on November 20th. Monthly tuition for the remainder of November is non-refundable. Tuition will no longer be charged beginning in December. 

 

REFUNDS

Please choose classes carefully. Tuition must be paid in full before the start date of class and is non-refundable. Refunds or credits will only be considered with a doctor’s note or if the class is cancelled by us. Refunds and credits will not be considered due to participant’s failure to attend for any reason other than a documented medical reason. Refunds and credits may be subject to a $10 processing fee deducted from the refund or credit. Approved credits will be kept electronically and will be available for use in the Customer Portal for up to six months.